Wox Travel & Tour W.L.L. is committed to the protection of your Personal Data and takes the matter of protecting your privacy as a high priority matter.
The types of Personal Data that we collect directly from you or from third parties may include (but not limited to):
We also may request the following information (but not limited to):
You may choose not to provide the information to us but some general information about you is required to purchase products or services, complete a traveler profile, register as a member, participate in a survey, competition or promotion, ask us a question or initiate other transaction with us.
When you make a reservation for someone else, we will request personal information and travel preferences about that individual. You should obtain the consent of other individuals prior to providing us with their personal information and travel preferences, as any access to view or change their information will be available only through you.
Some of the other ways we may collect Personal Data also include (but is not limited to):
We use information about you for the following general purposes:
We use credit card information (such as cardholder name, credit card number, and expiration date) for the purpose of payment for your travel bookings.
We may share your information with the following entities for the purpose of completing your travel bookings.
These suppliers also may contact you as necessary to obtain provide travel updates, collect additional information about you, facilitate your travel reservation, or respond to a review you may submit. We may also authorize third-party vendors to collect information on our behalf. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose.
You can tell when a third party is involved in a product or service you have requested because their name will appear with ours. If you choose to access these optional services, we may share information about you, including your personal information, with those partners so that they can contact you directly by email or post about their products and services. Please note that we do not control the privacy practices of these third-party business partners.
If you were referred to another website, we may share some information about you with that referring website so that they can contact you directly by email or post about their products and services. We have not placed limitations on the referring websites’ use of your personal information and we encourage you to review the privacy policies of any website that referred you to this site.
You can correct and update your contact information by accessing your member account online or by contacting our customer support team. Please also note that we may retain certain information associated with your traveler profile, including for analytical purposes as well as for recordkeeping integrity. If you wish to contact us in relation to any personal information that is not displayed in your account, you may ask us to access, delete or modify the information that we hold about you by emailing us at the email address listed below. You may revoke your consent to the processing of your information by sending an email to the address listed below although we may continue to process some information for a limited period of time in order to meet our legal or regulatory obligations or to meet our legitimate business needs. Your choices with respect to collection and use of your information You can choose not to provide us with any information, although it may be needed to make travel bookings. You also can add, correct or update information and close your account as described above. You also will be given the opportunity to unsubscribe from messages in any such email we send. Please note that we reserve the right to send you other communications, including service announcements, administrative messages, and surveys relating either to your account or to your transactions on this site, without offering you the opportunity to opt-out of receiving them.
We automatically collect some information about you and your computer when you visit our website. For example, we will collect your IP address, Web browser software (such as Firefox, Internet Explorer or Safari), and referring website. We also may collect information about your online activity, such as trips viewed, and purchases made. One of our goals in collecting this automatic information is to help customize your user experience.
Once you sign in as a member, we record the Member ID and the name on the member account in the cookie file on your computer. Your Member ID, password, and the name on your member account is stored in the cookie file as encrypted data, so no one can view the information it contains by obtaining unauthorized access to your computer. Permanent cookie files remain on your computer’s hard drive until you manually delete the file.
This site may also use Web beacons (also known as clear gifs, pixel tags or Web bugs), which are tiny graphics with a unique identifier, similar in function to cookies, that are placed in the code of a Web page. We use Web beacons to monitor the traffic patterns of users from one page within our sites to another, to deliver or communicate with cookies, to understand whether you have come to our site from an online advertisement displayed on a third-party website, and to improve site performance. We also may allow our service providers to use Web beacons to help us understand which emails have been opened by recipients and to track the visitor traffic and actions on our site. This helps us measure the effectiveness of our content and other offerings.
We want you to feel confident making travel arrangements with us and we are committed to protecting the information we collect. We have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. We employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.